Training Terms & Conditions

1. Applicability

Tripod Academy is a trade name of Geniozz BV and serves as a specialist platform for Tripod Beta knowledge, training and professional development. Training programmes, workshops and Learning Events offered through the platform are delivered by accredited trainers who participate in the Tripod Academy network through their respective organisations. The relevant Training Provider is identified for each Training. All such services are governed by these Terms & Conditions.
These Terms & Conditions apply to all legal relationships between the relevant Training Provider and the Client concerning Training offered through Tripod Academy, including any quotation, proposal or offer relating to such Training.
Any deviation from or addition to these Terms & Conditions shall only be valid if expressly agreed in writing between the Training Provider and the Client.
Registration as referred to in Article 3.1 or acceptance of a proposal as referred to in Article 5.2 constitutes acceptance of these Terms & Conditions.
The Client’s general or other terms and conditions shall not apply to the extent that they conflict with these Terms & Conditions, unless the Training Provider has expressly accepted them in writing.

2. Definitions

Client: the natural person or legal entity that enters into an agreement with the Training Provider for participation in or delivery of a Training.
Trainee: the natural person who participates in a Training, either personally or on behalf of the Client.
Training: A training course, workshop, coaching route, counselling, assessment or any other gathering to instruct participants to increase their knowledge and/or skills.
‘Open training’: a training programme attended by participants from different organisations.
‘In-company’ training: a training programme delivered exclusively for participants from the same organisation.
Terms: the following Terms & Conditions.
Training Provider: the organisation identified in the quotation, proposal, registration confirmation, order confirmation or invoice as the provider of the Training. The Training Provider is the Client’s contracting party and is responsible for delivering the Training and for the related confirmation, administration and invoicing.

3. Registration for open training

The Client may register for Open Training offered through Tripod Academy by using the registration form on www.tripodacademy.com, by emailing info@tripodacademy.com or by accepting a quotation. Registrations may be processed by Tripod Academy or by the relevant Training Provider.
The Client will receive confirmation of the registration by email. This confirmation will identify the relevant Training Provider.
The agreement for participation in the Training is formed between the Client and the Training Provider when the Client receives the registration confirmation. The registration confirmation determines the content of the agreement unless proven otherwise.
A maximum number of Trainees may apply to each Training. Registrations will be accepted in the order in which they are received.

4. Online training

Online Training is delivered through a video-conferencing platform selected by the Training Provider, such as Microsoft Teams or Zoom.
Participants are responsible for ensuring they have access to a suitable computer, a stable internet connection, and functioning audio and video equipment.
Participants are expected to attend the online training from a suitable location that allows active participation and minimises distractions.
Unless otherwise agreed, participants are expected to keep their camera switched on during interactive sessions to support effective learning and group interaction.
The Training Provider will make reasonable efforts to deliver the Online Training as scheduled. The Training Provider shall not be liable for interruptions, delays or technical issues caused by internet connectivity problems, software failures or circumstances beyond its reasonable control.
Training materials provided in digital format remain subject to the intellectual property provisions of these Terms & Conditions. They may not be copied, distributed, shared, published or used for commercial purposes without the prior written permission of the relevant rights holder.
Participants may not record, photograph, transcribe or otherwise reproduce any part of the Online Training without the prior written consent of the Training Provider.
The Training Provider may record online sessions for internal quality assurance or training purposes. Participants will be informed in advance whenever a session is recorded.
In the event of significant technical disruption affecting delivery of the Training, the Training Provider may reschedule the affected session or provide an alternative solution at its discretion.
The use of AI tools to record, transcribe, summarise, analyse or otherwise reproduce Training content is not permitted without the prior written consent of the Training Provider.

5. Agreement regarding ‘In-company training’

For In-company Training, the Client may request a proposal from Tripod Academy or from the relevant Training Provider.
The agreement is formed when the Client accepts the Training Provider’s proposal in writing.
An acceptance that deviates from the proposal shall be treated as a rejection of the original proposal and as a new proposal from the Client. In that event, the agreement is only formed when the Training Provider accepts the proposed amendments in writing.

6. Prices of open training

The training fee applicable at the time of registration, quotation acceptance, or order confirmation shall apply.
Published prices on the Tripod Academy website are subject to change without prior notice.
The price confirmed in the quotation, registration confirmation or order confirmation shall prevail.
Training prices include the cost of training materials, unless mentioned otherwise.
Training prices include the cost of the training venue, lunch, as well as refreshments (coffee, tea, water), unless mentioned otherwise.
Training prices do not include the cost of overnight accommodation, travel costs, or any other costs incurred by the trainee, unless mentioned otherwise.
Obligatory accommodation can be part of the training. These additional costs are not included in the training fee.
Where the Training Provider, or Tripod Academy acting on its behalf, coordinates additional costs that are not included in the Training fee, those costs will be charged to the Client at cost plus a 5% administration fee.
Prices can be adjusted should unforeseen circumstances occur.
Prices will be adjusted accordingly should the VAT system or VAT amount change.

7. Prices of 'in-company' training

Training prices as mentioned in the agreement are only valid during the duration of the agreement.
Training prices as mentioned include the cost of training materials, unless mentioned otherwise.
Training prices as mentioned exclude the cost of the training venue, lunch and refreshments (coffee, tea, water), unless mentioned otherwise.
Training prices as mentioned do not include the cost of overnight accommodation, travel costs, or any other costs incurred by the trainee, unless mentioned otherwise.
Obligatory accommodation can be part of the training. These additional costs are not included in the training fee.
Where the Training Provider, or Tripod Academy acting on its behalf, coordinates additional costs that are not included in the Training fee, those costs will be charged to the Client at cost plus a 5% administration fee.
When VAT applies, the mentioned prices are excluding VAT and will be charged including VAT.
Prices can be adjusted, should unforeseen circumstances occur.
Prices will be adjusted accordingly should the VAT system or VAT amount change.

8. Payment

The Training Provider will issue an invoice for the training services to the Client.
Final payment by the Client will take place within 30 days after the date of invoice, but at least before the start of the first training day, without any right for discount or settlement, by means of remitting the amount to the bank account designated by the Training Provider.
Should the Client not have paid the total amount, as mentioned in part 2 of this article, before the start of the training, the Client will be held responsible by law for the settlement of the invoice.
Should the full amount of the invoice not have been received by the Training Provider before the start of the Training, the Trainee has no right to participate in the Training, regardless of whether the Client is obligated to pay the total Training fee plus additional costs, should these apply, without delay.

9. Change of training date of ‘In-company training’ by the Client

Through mutual consultation, the training date or parts of the training dates, on which an ‘In-company training’ takes place, can be changed without additional cost up until four weeks before the actual start of the training or part of the training. 25% of the total training fee may be charged if the training date is changed less than four weeks but more than two weeks before the planned date. If the training date is changed less than 2 weeks before the start of the training, 50% of the total training cost may be charged.
A request to change a Training date must be submitted in writing to the Training Provider or to Tripod Academy acting on behalf of the Training Provider.

10. Cancellation of training by the Client

Up until four weeks before the start of the training, the Client can cancel participation free of charge. Any amount already paid will be refunded to the Client (full refund).
When cancellation takes place less than four weeks but more than two weeks before the planned start date of the training, 50% of the total amount will be charged as a cancellation fee. 75% of the fee will be charged if the cancellation occurs less than 2 weeks before the training's planned start date. In that case, the Client has no right to a refund of any amount already paid.
Following cancellation by the Client, any additional costs incurred or coordinated by the Training Provider, or by Tripod Academy acting on its behalf, will be charged to the Client at cost plus a 5% administration fee.

11. Cancellation by the Trainee

If a Trainee is unable to participate in the Training, the Client may nominate a replacement Trainee without additional charge, provided that the replacement is registered with the Training Provider or with Tripod Academy acting on its behalf at least one week before the first Training day.
At the Client’s request, a Trainee who is unable to participate may be transferred to another edition of the same Training. The request must be submitted to the Training Provider or to Tripod Academy acting on its behalf. For a transfer requested more than one week before the first Training day, an administration fee of €50 excluding VAT will be charged. For a transfer requested less than one week before the first Training day, an administration fee of 50% of the total Training fee will be charged, subject to a minimum of €50 excluding VAT.
Re‐booking of a trainee is only allowed once per trainee per training.

12. Cancellation of the training by Tripod Academy

The Training Provider reserves the right to cancel the Training no later than three days before the first Training day. The Client will be informed as soon as possible. The Training Provider will refund any Training fee already paid by the Client for the cancelled Training. Where possible, the Training Provider will offer an alternative Training date. If the Client accepts the alternative date, the Training fee will not be refunded.
The Training Provider reserves the right to postpone or cancel an Open Training if insufficient registrations are received.

13. Liability

The Training Provider shall be responsible for the delivery of the training services. Liability arising from the delivery of a training programme shall rest solely with the Training Provider identified in the quotation, registration confirmation, proposal, order confirmation or invoice.
Should the Training Provider, at any moment, despite the fact mentioned in article one, be responsible for any damage, loss or harm, the cost of this damage, loss or harm will be limited to the maximum amount of the training invoice sent to the Client.
Indirect loss, damage or harm will not be reimbursed.

14. Intellectual ownership

The Client receives a non-transferable right to use the Training materials. Intellectual property rights in the Training materials remain vested in the relevant rights holder. Depending on the materials concerned, this may be Geniozz BV, the Training Provider or one of their respective licensors.
Without the prior written permission of the relevant rights holder, the Client may not reproduce, distribute, publish, share, adapt, translate, record or otherwise make available the Training materials, or any part or summary thereof.

15. Contracting party

Unless expressly stated otherwise, the organisation identified in the quotation, proposal, registration confirmation, order confirmation or invoice as the Training Provider is the Client’s contracting party for delivery of the Training.
Where a Training is offered and delivered by Tripod Academy, Geniozz BV, trading as Tripod Academy, is the Training Provider and contracting party.
Where a Training is delivered by another organisation participating in the Tripod Academy network, that organisation is the Training Provider and contracting party. Registration may take place through Tripod Academy, after which the Training Provider will manage the confirmation, subsequent communication, administration and invoicing.

16. Replacement of trainer or lecturer

The Training Provider has the right to replace the trainer or lecturer appointed to deliver the Training with another suitably qualified trainer or lecturer.

17. Certificate

Participants who attend and complete the training programme will receive a Certificate of Attendance unless stated otherwise.
Successful completion of a training programme does not automatically result in professional certification unless explicitly stated in the course description.
An exam can be part of the training.

18. Applicable rights

Dutch law applies to all agreements between the Training Provider and the Client to which these Terms & Conditions apply. Dutch law also applies where an agreement is performed wholly or partly outside the Netherlands or where either party is established or resident outside the Netherlands.
All disputes between parties with reference to agreements or orders, Terms & Conditions, etc., on which these conditions apply or with reference to agreements which are part thereof, will be brought before the competent court in the Netherlands, unless mandatory law provides otherwise.
Parties will only take legal action after they have done the utmost to settle the disagreement with mutual consideration.

19. Privacy and data protection

Personal data may be processed by Geniozz BV and/or the relevant Training Provider in accordance with applicable privacy legislation and the Tripod Academy Privacy Policy, which is available on the Tripod Academy website.

20. Force majeure

The Training Provider shall not be liable for delays, cancellations or failure to perform its obligations resulting from circumstances beyond its reasonable control, including illness, travel disruption, natural disasters, governmental restrictions, power outages, internet failures or other force majeure events.

21. Place and changes in Terms & Conditions

The version of these Terms & Conditions that was provided or made available to the Client when the agreement between the Training Provider and the Client was formed shall apply to that agreement.
In the event of any discrepancy between language versions of these Terms & Conditions, the Dutch version shall prevail.