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Human Factors
How do people, systems and organisational conditions influence safety and performance?


Local Rationality in Incident Investigation: Why Decisions Made Sense at the Time
Discover how Local Rationality helps incident investigators understand decisions from the perspective of those involved. Explore why actions that appear unreasonable in hindsight may have made sense at the time, and how this understanding supports fairer conclusions and organisational learning.
5 days ago8 min read


Just Culture: Accountability Without Blame
Explore why Just Culture is not about removing consequences, but about making accountability fair and informed. Discover how understanding behaviour in context, applying consistent standards and recognising organisational responsibility can strengthen trust, investigation quality and learning from incidents.
6 days ago7 min read


What Are Human Factors in Incident Investigation?
Explore how Human Factors helps investigators understand behaviour in context and develop explanations that go beyond individual actions.
Jul 298 min read


The Problem with ‘Human Error’ as an Explanation
Discover why human error should be treated as the starting point of an investigation rather than its final explanation.
May 193 min read
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